Self-Neglect & Hoarding

The Care Act Guidance states that self-neglect covers a wide range of behaviour; neglecting to care for one’s personal hygiene, health or surroundings and includes behaviour such as hoarding.

Self-neglect involves physical, mental, social, personal and environmental factors negatively affecting a person's well-being.

Hoarding is considered a  mental disorder and distinct from the act of collecting as, it's not a lifestyle choice.

Below are resources to help professionals to identify and respond appropriately in relation to Self-Neglect and Hoarding and the form for making a referral.

Copies of this postcard are available  in hard copy, please email quantity required and address to:

A Decluttering Story

Two services users shared their decluttering journey with the Suffolk Safeguarding Partnership- Read their story below: 

Melissa & George- A Decluttering Story


Self-Neglect and Hoarding High Risk Panel

The Self-Neglect and Hoarding High Risk Panel supports agencies in their work to lower and manage risk for both residents and their immediate neighbors, where partners feel they have exhausted internal mechanism for managing the risk or where formal consultation with colleagues from other agencies would enhance their response. 

Terms of Reference to be read in conjunction with the Self-Neglect and Hoarding Policy.

Self-Neglect and Hoarding Resources


Below is a self-neglect and hoarding case study.