Accessibility

This website is run by the Suffolk Safeguarding Partnership.

We want as many people as possible to be able to use this website.

This means you should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in up to 200% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

Make your device easier to use

AbilityNet has advice on making your device easier to use if you have a disability or impairment.

This includes how to:

  • Make text larger
  • Magnify the screen
  • Change fonts and colours
  • Make your mouse pointer easier to see
  • Use your keyboard instead of a mouse
  • Make your device talk to you

You can translate this website to your preferred language by changing the settings in your web browser.

How accessible this website is

We maintain content creation guidelines to help our website editors meet our obligations to you.

However, due to human error in the content creation process, some parts of this website may not be fully accessible at all times.

For example:

  • Some images may contain text which you are not able to read
  • Some links may not make sense when taken out of context
  • Some PDF documents may not be fully accessible to screen readers
  • Some videos may not have captions or audio descriptions
  • Some interactive tools may be difficult to navigate using just a keyboard

What to do if you can't access parts of this website

If you need information on this website in a different format to the one provided, or you wish to inform us that we are not meeting accessibility requirements, please contact us.

We will consider each request we receive and get back to you within 7 days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

If you have made a suggestion to us about our website's accessibility, and you're not happy with how we have responded, please contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Suffolk Safeguarding Partnership is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

  • HTML is used to format content on some of our pages. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships). We plan to review the affected pages and resolve the issues by September 2021. When we publish new content, however, we’ll make sure our content meets this accessibility standard immediately.
  • iFrames are missing titles on some of our pages. This fails WCAG 2.1 success criterion 4.1.2 (Name, Role, Value). We plan to review the affected pages and resolve the issues by September 2021. When we publish new content, however, we’ll make sure our content meets this accessibility standard immediately.
  • Headings are missing text on some of our pages. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships) and 2.4.10 (Section Headings). We plan to review the affected pages and resolve the issues by September 2021. When we publish new content, however, we’ll make sure our content meets this accessibility standard immediately.
  • Images do not have correct alternative (alt text) values on some of our pages. This fails WCAG 2.1 success criterion 1.1.1 (Non-text Content). We plan to review the affected pages and resolve the issues by September 2021. When we publish new content, however, we’ll make sure our content meets this accessibility standard immediately.
  • 'u' tags are used to format text on some of our pages. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships). We plan to review the affected pages and resolve the issues by September 2021. When we publish new content, however, we’ll make sure our content meets this accessibility standard immediately.
  • Image links are missing alternative (alt text) values on some of our pages. This fails WCAG 2.1 success criterion 2.4.4 (Link Purpose In Context). We plan to review the affected pages and resolve the issues by September 2021. When we publish new content, however, we’ll make sure our content meets this accessibility standard immediately.
  • Link text is too generic in its current context on some of our pages. This fails WCAG 2.1 success criterion 2.4.4 (Link Purpose In Context) and 2.4.9 (Link Purpose Link Only). We plan to review the affected pages and resolve the issues by September 2021. When we publish new content, however, we’ll make sure our content meets this accessibility standard immediately.
  • Headings are not nested properly on some of our pages. This fails WCAG 2.1 success criterion 2.4.10 (Section Headings). We plan to review the affected pages and resolve the issues by September 2021. When we publish new content, however, we’ll make sure our content meets this accessibility standard immediately.
  • Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2021, we plan to either fix these or replace them with accessible HTML pages. The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. Any new PDFs or Word documents we publish will meet accessibility standards.

What we’re doing to improve accessibility

We plan to improve accessibility on this website over the coming months, by a review of all our content, such that by September 2021 the majority of issues listed above are resolved.

Preparation of this accessibility statement

This statement was prepared on 23 September 2020. It was last reviewed on 28 September 2020.

This website was last tested on 23 September 2020. The test was carried out by the Suffolk Safeguarding Partnership using the Siteimprove automated testing software, plus manual sampling.