Advice for Volunteers

Volunteering During the Lockdown: Community Action Suffolk (CAS) are co-ordinating volunteers through their website during the lockdown.

CAS are working with partners Suffolk Community Foundation (SCF), Suffolk Association of Local Councils (SALC) and Suffolk County Council (SCC) to map the amazing community response to Covid-19.

Please register your community group and let CAS know how you are helping local people by visiting their website.

Your details will then be available publicly so that people needing help in your community can be sign posted to you.
Note: Please do not register if you are an individual keeping an eye out for your immediate neighbours.


Registering to become a volunteer

Many NHS organisations and charities need help from volunteers. This is a great way to get involved in the community. There are volunteer centres across the country, and many NHS trusts have volunteer managers you can contact if you want to find out about volunteer opportunities in your area.

Use the app to register your interest.

As well as the NHS, you can also register as a volunteer through Suffolk's Home, But Not Alone scheme which has been set up to support people who need help during the COVID-19 pandemic.

Called ‘Home But Not Alone’, the service has been launched to help connect people who want to volunteer in their communities with neighbours who are most in need.

The service will mean willing volunteers, charities, town and parish councils, community and religious groups can all log their details and offers of support on an app, while people who need help can phone to request support.

As the number of offers and requests grows, they will be matched so that the right help can be given where it’s most needed. This support could include delivering groceries, medication or essential household goods, in line with Government social distancing guidelines.

Download the free app, called Tribe Volunteer from Apple App Store and Google Play Store.



  • Staying safe as a volunteer is vital. Volunteering Matters have created a wealth of support and resources for volunteers, which is available on their website here

  • Gov.UK have published some useful information on Safeguarding and DBS checks which is available here

Other useful info for volunteers

  • The NVCO publishes some useful information for people wishing to volunteer. View their pages here.

  • As a volunteer, it is important you are aware of potential scams people may be concerned about. We have a range of information on our vulnerability pages here

  • Please watch this 3 minute video - on raising awareness of safeguarding for children and vulnerable adults in our community, and find out what to do if you see something that just doesn’t feel quite right. The message is simple…see it, recognise it, report it.


Up to £5000 Stop Loan Sharks Grant available!

The England Illegal Money Lending Team (IMLT) is cracking down on loan sharks across the country and stripping them of their ill-gotten gains under the Proceeds of Crime Act (POCA) legislation.

The Stop Loan Sharks Community Fund is open again for bids from charities, voluntary organisations and community groups involved in activities that have a positive impact on their communities.

The Fund is made up of money seized from convicted loan sharks, which is made available to groups through a bidding process and grants are awarded to successful applicants.

Each group will be able to apply for a grant of up to £5,000 for their project that meets the IMLT eligibility criteria.

For more details on how to apply for a POCA grant, visit their website.

To view the IMLTs Stop Loan Sharks newsletter, click here.