Help & Support in Suffolk

There is lots of help and advice available within Suffolk. Below is just some of the places you can access help, information and advice on a range of topics.


The Source

One of the main websites for finding information and advice in Suffolk for young people is The Source. The Source is managed by the Engagement Hub within Health, Wellbeing and Children's Services at Suffolk County Council but it is part of a much bigger service that works to support children, young people and families.

The Source has lots of information and advice available to everyone on lots of different subjects. The headings below are just examples of what information and support is available but please visit their website to find out more: The Source

  • Learning – school, college, exams, leaving school.

  • Work – apprenticeships, jobs, work experience.

  • Health – mental health and wellbeing, help and advice about acne, stress, self-harm, depression, smoking etc.

  • Relationships – safe and healthy relationships, bullying, feeling lonely, relationships with friends and family, advice when someone dies.

  • Housing – getting a place of your own, running away from home or worried about becoming homeless.

  • Money – financial advice, Higher Education student finance, information about the Endeavour Card.

  • Leisure – Duke of Edinburgh Award, advice around planning a gap year, how to get proof of ID, safety for you and your friends.

  • Transport – getting around Suffolk, driving and the law, travel training and travel passes.


Advice from Youth Workers

There is also information on The Source website about how you can contact a Youth Worker if you are feeling like this - I'm aged 16 - 18, stuck at home and I want to talk to someone about my options!

Visit the website to find out who to contact in your area: Where to get help and support in Suffolk



ChatHealth is a new service for young people aged 11-19 to text a Suffolk school nurse to ask for confidential help and advice on all kinds of health issues such as sexual health, bullying, healthy eating, self-harm, smoking, drugs and alcohol plus other general health concerns.

The service is available Monday to Friday from 9am to 4.30pm, (but not on bank holidays). You can also use the texting service to make an appointment with your school nurse, or you can still get in touch with them in the same way you have done before.

You can text a school nurse on 07507 333356


Suffolk Young People’s Health Project also known as 4YP

Suffolk Young People's Health Project (also known as 4YP) is a local charity, which provides and co-ordinates services that improve the social, emotional, and physical health and wellbeing of young people in Suffolk, aged 12-25.

They work from a drop-in centre in Lower Brook Street in Ipswich and also throughout the county, including in many schools.

Through advice, guidance, and practical support they help young people to develop the skills and knowledge they need to lead healthier, happier, safer, more resilient lifestyles, make more informed choices, and enable them to reach their potential.

Some of the service 4YP offer are:

  • Drop-in Service – advice, guidance and support at their centre in Ipswich, between 10am – 5pm each weekday. They have Youth Workers and volunteers who are there to give advice and listen.

  • Counselling – a counselling service provides emotional support and you can access short-term counselling (6-8 weeks).

  • Groups and Activities – 4YP run various day and evening groups sessions to enable you to chill out, have fun, chat and make friends. 

  • Ask the 4YP Expert – this is a confidential, live online 1-1 chat service offering information and advice for young people in Suffolk, and is online every Monday – Wednesday, 5-7pm.

  • Facilities at 4YP – the drop-in centre in Ipswich has a shower, laundry, kitchen, computers and a supply of clothes (kindly donated) including outfits suitable for job interviews.


Visit the 4YP website for more information.

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